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Shipping Policy
Welcome to Aakritii. We are committed to delivering your orders safely, efficiently, and within the estimated delivery timelines. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our Website.
By placing an order with Aakritii, you agree to the terms outlined in this Shipping Policy.
1. Order Processing
All orders placed through our Website are subject to product availability and payment verification.
Orders are generally processed within [1–3 Business Days] after successful payment confirmation. Processing time excludes Sundays, public holidays, and any officially declared holidays.
Orders placed after business hours may be processed on the next working day.
During festive seasons, promotional sales, product launches, or other high-demand periods, order processing may take additional time.
2. Shipping Locations
Currently, Aakritii delivers products across India.
If applicable in the future:
International shipping may be introduced at our sole discretion. The availability of international shipping, shipping charges, customs duties, taxes, and delivery timelines will be updated on our Website accordingly.
3. Shipping Charges
Shipping charges, if applicable, are calculated during checkout before payment.
Aakritii may also offer:
- Free Shipping on eligible orders.
- Promotional shipping offers during special campaigns.
- Location-based shipping charges.
- The applicable shipping fee will always be displayed before completing your purchase.
4. Estimated Delivery Time
Estimated delivery depends upon the customer's delivery location.
Generally, delivery timelines are:
- Metro Cities: [2–5 Business Days]
- Other Cities: [3–7 Business Days]
- Remote Areas: [5–10 Business Days]
- These timelines are estimates only and are not guaranteed delivery commitments.
5. Delivery Partners
To ensure safe and reliable delivery, Aakritii works with trusted third-party logistics and courier partners.
Once an order has been shipped, customers will receive shipment tracking details through:
- SMS
- WhatsApp (if available)
- Tracking availability depends upon the courier partner.
6. Delivery Delays
Although we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including but not limited to:
- Natural disasters
- Heavy rainfall or floods
- Government restrictions
- Political disturbances
- Public holidays
- Courier operational delays
- Transportation disruptions
- Incorrect shipping address
- Customer unavailability
- Aakritii shall not be held responsible for delays caused by such circumstances.
7. Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping details while placing an order.
If incorrect information is provided, including:
- Name
- Address
- PIN Code
- Mobile Number
Aakritii shall not be responsible for delayed delivery, failed delivery, additional shipping charges, or order cancellation resulting from incorrect information.
8. Failed Delivery Attempts
If the courier partner is unable to deliver the package after multiple delivery attempts due to customer unavailability or incorrect information, the shipment may be returned to Aakritii.
In such cases:
- Additional shipping charges may apply for re-dispatch.
- Refund eligibility shall be governed by our Return & Refund Policy.
9. Order Tracking
Once your order has been dispatched, you will receive shipment tracking information through your registered email address and/or mobile number.
Customers may track the shipment using the tracking link provided by the courier partner.
10. Damaged or Tampered Packages
Customers are requested to inspect the package at the time of delivery.
If the package appears:
- Damaged
- Opened
- Tampered
- Broken
- Please refuse delivery whenever possible and immediately contact our Customer Support Team.
- If you accept a visibly damaged package without reporting the issue promptly, claim eligibility may be limited.
11. Partial Deliveries
In certain cases, multiple products within a single order may be delivered separately due to stock availability or logistics reasons.
No additional shipping charges will be collected for split shipments unless specifically communicated.
12. Delivery Confirmation
An order shall be considered successfully delivered once it has been delivered to the shipping address provided by the customer and acknowledged by the recipient or courier delivery confirmation.
After successful delivery, the risk and ownership of the products transfer to the customer.
13. Shipping Restrictions
Certain products may not be deliverable to specific locations due to legal restrictions, courier limitations, government regulations, or service availability.
Aakritii reserves the right to cancel such orders and issue an appropriate refund if delivery cannot be completed.
14. Changes to this Shipping Policy
Aakritii reserves the right to modify or update this Shipping Policy at any time without prior notice.
Any revised version shall become effective immediately upon publication on the Website.
15. Contact Us
For shipping-related questions, customers may contact us:
