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Terms & Conditions
1. Introduction
Welcome to https://aakritii.com ("Website"), owned and operated by Aakritii ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of our Website, products, services, and all related features offered through https://aakritii.com .
By accessing, browsing, registering an account, placing an order, or otherwise using our Website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions, our Privacy Policy, Shipping Policy, Return & Refund Policy, Cancellation Policy, and any other policies published on the Website.
If you do not agree with any provision of these Terms, you must immediately discontinue the use of the Website and refrain from placing any orders.
These Terms have been prepared in accordance with the applicable laws of India, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, the Digital Personal Data Protection Act, 2023, and other applicable laws and regulations.
2. Definitions
For the purpose of these Terms and Conditions, the following expressions shall have the meanings assigned to them unless the context otherwise requires.
"Company" means Aakritii , including its owners, directors, employees, representatives, successors, affiliates, and authorized personnel.
"Website" means https://aakritii.com, accessible through https://aakritii.com, including all associated webpages, applications, digital platforms, and services.
"User", "Customer", "You", and "Your" refer to any individual, organization, or legal entity accessing or using the Website.
"Products" means all physical goods, digital goods, accessories, services, gift cards, promotional offers, bundles, subscriptions, or any other items offered for sale through the Website.
"Order" means a request placed by a customer to purchase one or more products through the Website.
"Content" includes text, graphics, logos, product images, videos, icons, trademarks, software, designs, descriptions, layouts, and all other materials displayed on the Website.
3. Acceptance of Terms
Your use of this Website constitutes your unconditional acceptance of these Terms and Conditions.
By continuing to access or use the Website, you represent and warrant that you are legally competent to enter into binding agreements under applicable laws.
The Company reserves the right to modify, amend, replace, or update these Terms at any time without prior notice. Any revised Terms shall become effective immediately upon publication on the Website.
Your continued use of the Website following any such updates shall constitute your acceptance of the revised Terms.
4. Eligibility
The Website is intended solely for individuals who are capable of entering into legally binding contracts under applicable Indian law.
Users below the age of eighteen (18) years may access or use the Website only under the supervision and consent of a parent or legal guardian.
By placing an order, you confirm that you possess the legal capacity to enter into a valid contract and to make payment for the products ordered.
The Company reserves the right to refuse access, cancel registrations, or reject orders if it reasonably believes that a user is not legally eligible to use the Website.
5. User Account and Registration
Certain features of the Website may require you to create a customer account. During registration, you agree to provide accurate, complete, and up-to-date information.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and one-time passwords (OTPs). Any activity conducted through your account shall be deemed to have been authorized by you unless proven otherwise.
You agree to notify us immediately if you suspect any unauthorized use of your account or any security breach.
The Company reserves the right to suspend, restrict, or terminate any account found to contain inaccurate information, fraudulent activity, abusive behaviour, or any violation of these Terms.
6. Website Usage
You agree to use the Website only for lawful purposes and in a manner that does not violate the rights of the Company or any third party.
While using the Website, you agree not to engage in activities including unauthorized access to our systems, distribution of malware, automated scraping, reverse engineering, interference with Website functionality, transmission of harmful code, impersonation of another person, submission of false information, or any activity that could adversely affect the Website, its users, or its infrastructure.
The Company reserves the right to restrict or permanently block access to any user found engaging in prohibited activities without prior notice.
7. Product Information
We strive to ensure that all product descriptions, specifications, pricing, images, dimensions, colours, availability, and other information displayed on the Website are accurate and up to date.
However, minor variations may occur due to lighting conditions, photography, screen resolution, manufacturing processes, or product improvements. Such variations shall not be considered defects unless otherwise required by applicable law.
The Company reserves the right to modify product specifications, discontinue products, change packaging, update descriptions, or correct any typographical or technical errors without prior notice.
Product availability displayed on the Website is subject to stock availability at the time of order confirmation.
8. Pricing and Availability
All prices displayed on the Website are listed in Indian Rupees (INR) unless otherwise specified.
Prices may include or exclude applicable taxes depending upon how they are displayed at checkout. Shipping charges, handling fees, convenience charges, or other applicable charges may be calculated separately and displayed before the completion of the purchase.
The Company reserves the right to revise product prices, promotional offers, discounts, coupon eligibility, or pricing errors at any time without prior notice.
If an order is placed based on an obvious pricing error, technical malfunction, or system-generated mistake, the Company reserves the right to cancel such an order and initiate an appropriate refund where applicable.
9. Order Placement, Acceptance and Cancellation
The placement of an order by a customer constitutes an offer to purchase the selected products and does not automatically create a binding contract between the customer and the Company.
An order shall be deemed accepted only after successful payment verification (where applicable), product availability confirmation, fraud screening, and dispatch confirmation issued by the Company.
The Company reserves the absolute right to refuse, cancel, or limit any order for reasons including but not limited to product unavailability, suspected fraudulent activity, incorrect pricing, duplicate orders, technical errors, payment failure, violation of these Terms, or any circumstance that makes fulfilment commercially impractical.
If an order is cancelled after payment has been successfully received, the refund process shall be initiated in accordance with the Company's Refund Policy.
Customers are responsible for ensuring that all shipping, billing, and contact information provided during checkout is complete and accurate. The Company shall not be liable for delays, failed deliveries, or additional charges resulting from inaccurate information provided by the customer.
10. Payment Terms
All payments made on Aakritii must be completed through the payment methods available on our Website at the time of purchase. We strive to provide secure and reliable payment options for all customers.
Payments may be processed through trusted third-party payment gateways. By completing a transaction, you agree to comply with the terms and conditions of the respective payment service provider.
Aakritii does not collect or store your complete debit card, credit card, net banking, UPI, or other payment credentials on its own servers. All payment information is securely processed by certified payment gateway providers.
Orders will only be confirmed after successful payment authorization. In the event of a payment failure, transaction decline, or technical issue, Aakritii reserves the right to cancel or hold the order until payment is successfully completed.
If any payment is found to be fraudulent, unauthorized, or suspicious, Aakritii reserves the right to cancel the order without prior notice and may report such activity to the relevant authorities if required.
11. Shipping & Delivery
Aakritii aims to process and dispatch all confirmed orders within the estimated timelines displayed on the Website. Delivery timelines are approximate and may vary depending on product availability, delivery location, courier service, weather conditions, public holidays, or other unforeseen circumstances.
Shipping charges, if applicable, will be displayed during the checkout process before the customer completes the purchase.
While we make every effort to ensure timely delivery, Aakritii shall not be liable for delays caused by courier partners, natural disasters, government restrictions, strikes, transportation issues, or any circumstances beyond our reasonable control.
Customers are responsible for providing complete and accurate shipping information. Aakritii shall not be responsible for delays, failed deliveries, or additional charges arising from incorrect or incomplete address details.
Risk of loss and ownership of the products shall pass to the customer upon successful delivery of the order.
12. Returns, Replacements & Refunds
Customer satisfaction is important to Aakritii. Our Return, Replacement, and Refund policies are governed by our separate Return & Refund Policy, which forms an integral part of these Terms & Conditions.
Customers may request a return or replacement only under eligible circumstances mentioned in the Return & Refund Policy.
Refunds, where applicable, will be processed through the original payment method or any other method approved by Aakritii within the applicable processing period.
Aakritii reserves the right to reject any return, replacement, or refund request that does not satisfy the eligibility conditions specified in our Return & Refund Policy.
Certain products may be non-returnable, non-refundable, or non-exchangeable due to hygiene reasons, customization, promotional offers, or other business policies.
13. Intellectual Property Rights
All content available on the Aakritii Website, including but not limited to text, graphics, images, logos, product photographs, videos, icons, website design, software, layouts, trademarks, service marks, and other materials, is the exclusive property of Aakritii or its licensors and is protected under applicable intellectual property laws.
No content from this Website may be copied, reproduced, distributed, modified, published, transmitted, displayed, or commercially exploited without obtaining prior written permission from Aakritii.
Unauthorized use of any intellectual property belonging to Aakritii may result in legal action under applicable laws.
14. User Conduct
By accessing or using the Aakritii Website, you agree to use the Website responsibly, lawfully, and in a manner that does not interfere with the rights of other users or the normal operation of the Website.
You agree not to engage in any activity that could damage, disable, overburden, or impair the Website or interfere with any other person's use of the Website. You also agree not to attempt unauthorized access to any portion of the Website, our servers, databases, customer accounts, or any connected systems.
Users are solely responsible for all activities conducted through their accounts and must ensure that any information provided to Aakritii remains accurate, complete, and up to date.
15. Prohibited Activities
While using the Website, you agree that you will not:
- Violate any applicable law or regulation.
- Submit false, misleading, or fraudulent information.
- Use the Website for any illegal or unauthorized purpose.
- Copy, scrape, reproduce, or exploit Website content without written permission.
- Upload viruses, malware, or harmful software.
- Attempt to gain unauthorized access to our systems or networks.
- Interfere with the security or functionality of the Website.
- Use automated bots, crawlers, or scripts to collect Website data without authorization.
- Impersonate another person or entity.
- Engage in any activity that may harm Aakritii, its customers, or its reputation.
- Violation of these Terms may result in suspension or permanent termination of your access to the Website without prior notice.
16. Customer Reviews & User Generated Content
Customers may voluntarily submit reviews, ratings, comments, feedback, photographs, or other content regarding products or services purchased from Aakritii.
By submitting such content, you grant Aakritii a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, publish, translate, display, distribute, and promote such content for business, marketing, and promotional purposes.
You represent that the content submitted by you is accurate, lawful, does not infringe upon the rights of any third party, and does not contain offensive, defamatory, obscene, or illegal material.
Aakritii reserves the right to remove or refuse any user-generated content at its sole discretion without prior notice.
17. Third-Party Services & Links
The Website may contain links to third-party websites, payment gateways, courier partners, social media platforms, or other external services for customer convenience.
Aakritii does not own, control, endorse, or assume responsibility for the content, privacy practices, services, or policies of any third-party websites.
Your interaction with such third-party services shall be governed solely by their respective terms and privacy policies.
18. Disclaimer of Warranties
The Website, products, and services are provided on an "As Is" and "As Available" basis without warranties of any kind, whether express or implied.
Aakritii does not guarantee that:
- the Website will always be uninterrupted, secure, or error-free;
- product descriptions or images will always be completely accurate;
- all information published on the Website will remain free from typographical or technical errors.
To the maximum extent permitted by law, Aakritii disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Aakritii, its directors, employees, affiliates, suppliers, partners, and representatives shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or relating to the use of the Website, products, or services.
Aakritii's total liability, if any, shall in no event exceed the total amount actually paid by the customer for the specific order giving rise to the claim.
20. Indemnification
You agree to indemnify, defend, and hold harmless Aakritii, its directors, employees, affiliates, officers, agents, and business partners from and against any claims, liabilities, damages, losses, expenses, legal costs, or demands arising from:
- your violation of these Terms;
- misuse of the Website;
- violation of applicable laws;
- infringement of any third-party rights.
21. Force Majeure
Aakritii shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond its reasonable control, including but not limited to natural disasters, floods, earthquakes, pandemics, wars, cyberattacks, labor disputes, governmental actions, transportation disruptions, internet failures, or other force majeure events.
22. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of law principles.
23. Jurisdiction
Any disputes arising out of or relating to these Terms, the Website, products, or services shall be subject to the exclusive jurisdiction of the competent courts located at Navsari, Gujrat.
24. Termination
Aakritii reserves the right to suspend, restrict, or terminate any user's access to the Website, without prior notice, if the user violates these Terms & Conditions, engages in fraudulent activities, or uses the Website in any manner that may adversely affect Aakritii or other users.
Termination shall not affect any rights or obligations accrued prior to such termination.
25. Changes to These Terms
Aakritii reserves the right to modify, amend, update, or replace these Terms & Conditions at any time without prior notice.
Updated Terms shall become effective immediately upon publication on the Website. Continued use of the Website after such updates constitutes your acceptance of the revised Terms.
26. Severability
If any provision of these Terms & Conditions is held to be unlawful, invalid, or unenforceable by a competent court, the remaining provisions shall continue to remain valid and enforceable.
27. Waiver
Failure by Aakritii to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that or any other provision at any future time.
28. Entire Agreement
These Terms & Conditions, together with the Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on the Website, constitute the complete agreement between Aakritii and the user regarding the use of the Website.
29. Contact Information
If you have any questions, concerns, or complaints regarding these Terms & Conditions, you may contact us using the details below:
